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Certified Mobile Development Partners • ISO 27001 Compliant

We Keep Your Apps Running Smoothly

Real app support from people who actually understand mobile development. No automated responses, no endless waiting — just straightforward solutions when your business needs them most.

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Apps Break. We Fix Them.

After working with hundreds of mobile apps over the past decade, I've learned something important: most app problems aren't mysterious. They're usually small issues that grow into big headaches because nobody addressed them early enough.

  • Same-day response for urgent issues
  • Regular maintenance before problems start
  • Clear explanations in plain language
  • Experience with both iOS and Android platforms

We work mostly with small to medium businesses who need reliable support without enterprise-level complexity. Think restaurant apps, fitness studios, local service companies — places where the app actually matters to daily operations.

Mobile app development and testing workspace with multiple devices

How We Actually Work With Your Apps

Most app support feels like shouting into the void. You report a problem, wait days for a response, then get technical jargon that doesn't help. We do things differently because we've been on both sides of this frustration.

First, We Listen

Before touching any code, we spend time understanding how your app fits into your business. What are users actually trying to do? Where do they get stuck? This context matters more than most developers realize.

Then We Test Everything

We have a room full of different phones and tablets — not just the latest models, but the older devices your customers actually use. Real testing on real hardware often reveals issues that simulators miss.

Finally, We Explain What We Did

After fixing something, we send you a summary in normal language. Not just "bug fixed" but what the problem was, why it happened, and how to prevent similar issues. Knowledge transfer matters.

Professional mobile app testing process with various devices and debugging tools

What Good App Maintenance Actually Looks Like

Most people think app support means fixing things when they break. But the best approach is preventing problems before they impact your users.

1

Health Monitoring

We check your app's performance weekly — load times, crash rates, API responses. Think of it like regular checkups, catching small issues before they become emergencies.

Prevents: User frustration, bad reviews, lost customers

2

Security Updates

Mobile platforms update constantly. We track these changes and make sure your app stays compatible and secure. No surprises when iOS 19 launches next fall.

Protects: Customer data, business reputation, app store standing

3

User Experience Optimization

We analyze how people actually use your app and suggest improvements. Sometimes a small change in button placement can dramatically improve customer satisfaction.

Improves: Conversion rates, user retention, business results

App maintenance workflow showing monitoring, testing, and optimization phases

Honest Pricing for Real Support

We charge for actual work, not for having a phone number to call. Most of our clients appreciate knowing what they'll pay each month, with no surprises when they need help.

Essential Support

¥35,000
per month
  • Monthly health checks
  • Security updates
  • Email support within 24 hours
  • Basic bug fixes included
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Priority Care

¥65,000
per month
  • Everything in Essential
  • Same-day urgent support
  • Performance optimization
  • User experience improvements
  • Quarterly strategy reviews
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Kenzo Nakamura, Lead Mobile Developer at Glowintell

Kenzo Nakamura

Lead Developer

I've been building mobile apps since 2012, back when everyone thought responsive websites would replace native apps. Turns out, both have their place. These days, I spend most of my time helping businesses keep their apps working reliably rather than chasing the latest technology trends.

"Our restaurant app was crashing every weekend during busy periods. Kenzo figured out it was a memory leak in our ordering system that only appeared under heavy load. Fixed it in two days and showed us how to monitor for similar issues. Haven't had a crash since."

Hiroshi Tanaka, Restaurant Owner
Hiroshi Tanaka
Sakura Sushi Chain, Osaka